General NAV upgrade guide

Microsoft Dynamics 365 Business Central · Australia

Upgrade Dynamics NAV to Business Central in Australia

Move your Australian business from ageing NAV (Navision) to Business Central in the cloud — with local support, longer support hours across the Hong Kong and Australian time zones, and Bizspoke WMS, TMS and AI add-ons that take Business Central further.

Book an Upgrade Assessment

Why Australian businesses choose Bizspoke

Local support in Australia

Support for Australian clients during your business day, from people who understand your operations.

Longer support hours

Our Hong Kong and Australian teams work across both time zones, so support covers more of the day — including early mornings and evenings.

Our own WMS and TMS

Add mobile warehouse scanning, truck routing and electronic proof of delivery that run inside Business Central.

AI automation

AI document capture, bank reconciliation, stock take and Copilot agents extend what Business Central can do.

Why staying on NAV is getting riskier

  • Older NAV versions are out of Microsoft support — no new security fixes for known weaknesses
  • Ageing servers, SQL and Windows versions make hardware replacement risky
  • Fewer developers know older NAV versions, so fixes take longer and cost more
  • Hard to connect e-commerce, banks, mobile and AI tools
  • No Copilot or AI features, which only arrive on Business Central

Upgrade steps and typical timeline

Timing depends on your NAV version, data volume and customisations; we confirm a plan after the assessment.

  1. 1

    Assessment 1–2 weeks

    Review NAV version, customisations, add-ons, reports and integrations; decide what to keep, replace with standard features or retire.

  2. 2

    Design and licensing 1–2 weeks

    Map processes to Business Central's Australian version, plan extensions such as WMS, TMS or AI, and check BTC3 eligibility.

  3. 3

    Rebuild and data migration 4–10 weeks

    Rebuild needed customisations as extensions, migrate data to a sandbox and run test migrations.

  4. 4

    Testing and training 2–4 weeks

    Users test real daily scenarios; key users and staff are trained.

  5. 5

    Go-live and support 1–2 weeks

    Final data cut-over, go-live, and extended-hours support through the first month-end.

What migrates to Business Central

  • Master data: customers, vendors, items, chart of accounts, dimensions
  • Open documents and balances: open orders, open entries, inventory
  • Historical transactions, as agreed in the assessment
  • Customisations rebuilt as extensions — or replaced by standard features
  • Reports re-created, often with Power BI or Excel integration
  • Integrations reconnected through APIs

Microsoft Bridge to the Cloud 3 (BTC3) offer

  • 30% off standard list price for Dynamics 365 online licences, including Business Central
  • Enrol between 1 January 2026 and 31 December 2027
  • Fixed, non-cancellable 3-year term; normal pricing applies afterwards
  • For existing on-premises customers (licences bought before 1 September 2024) who have not used BTC1 or BTC2
  • Enhancement Plan status affects eligibility — we check it for you

Summary only. Microsoft's official terms apply and may change.

Microsoft's BTC3 terms and FAQ discussion →

Frequently asked questions

Find out your upgrade path, timeline and BTC3 eligibility.

Our Australian and Hong Kong teams review your NAV system and send a clear upgrade plan.

Book an Upgrade Assessment