An ERP (enterprise resource planning) system puts accounting, sales, purchasing, inventory and reporting in one place. A common picture in Hong Kong SMEs: one system for accounts, Excel for the warehouse, another POS in the shops — and days each month reconciling numbers. The right ERP means data is entered once and the whole company sees the same figure.
Six things to check when choosing an ERP
- 1. Core features: finance, multi-currency, sales, purchasing, inventory
- 2. Cloud or on-premises: cloud means no servers and automatic updates
- 3. Connections to warehouse (WMS), shops (POS) and e-commerce such as Shopify
- 4. Traditional Chinese and Hong Kong business practices
- 5. Long-term support and updates, so you avoid another big upgrade in a few years
- 6. A local implementation team and post-go-live support
Common ERP implementation risks
- Unclear scope that keeps extending the project
- Over-customisation that makes updates hard
- Poorly prepared data migration
- Frontline staff left out of testing
Why many Hong Kong businesses choose Business Central
Microsoft Dynamics 365 Business Central is a cloud ERP covering finance, sales, purchasing, inventory, projects and service, updated automatically twice a year, and it integrates with Bizspoke's m-In WMS, LS Central POS and Shopify.
Is government funding available?
It depends on your industry and project. For example, third-party logistics firms can consider the TPLSP scheme, which funds up to two-thirds of project cost. Approval rests with the relevant government body.
The best ERP isn't the one with the most features — it's the one where every department decides from the same number.
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